SORRENTINO, Annarita
SORRENTINO, Annarita
Dipartimento di Studi Aziendali e Quantitativi
Analysing customer experience in heritage tourism: Empirical evidence from an Italian cultural district
2019-01-01 Calza, Francesco; Ferretti, Marco; Risitano, Marcello; Sorrentino, Annarita
Analyzing the relationships among destination image, event satisfaction and intentional behaviours
2016-01-01 Risitano, Marcello; Romano, Rosaria; Sorrentino, Annarita; Quintano, Michele
Boosting the pre-purchase experience through virtual reality. Insights from the cruise industry
2022-01-01 Simoni, M.; Sorrentino, A.; Leone, D.; Caporuscio, A.
Building and measuring experience value co-creation in museum context. The case of MAV – Herculaneum
2017-01-01 Risitano, Marcello; Sorrentino, Annarita; Quintano, Michele
Can social neuromarketing be useful to public policy and instill healthy behaviors?
2020-01-01 Caratù, Myriam; Sorrentino, Annarita; Scozzese, Giancarlo
Changes in post-covid 19 consumer behaviors and lifestyle in Italy. A disaster management perspective
2022-01-01 Sorrentino, Annarita; Leone, Daniele; Caporuscio, Andrea
Co-creating value in destination management through mega sport events. The case of America’s Cup World Series Naples 2012
2012-01-01 Risitano, Marcello; Sorrentino, Annarita; Quintano, Michele
Combining corporate environmental sustainability and customer experience management to build an integrated model for decision-making
2023-01-01 Calza, Francesco; Sorrentino, Annarita; Tutore, Ilaria
Corporate environmental sustainability and customer experience management: Is it possible to integrate their perspectives?
2021-01-01 Tutore, Ilaria; Sorrentino, Annarita
Creazione e monitoraggio della customer experience nella gestione dei mega-eventi
2013-01-01 Risitano, M.; Sorrentino, A.; Quintano, M.
Critical success factors on strategic brand management in luxury fashion markets: the case of Isaia
2017-01-01 Risitano, Marcello; Sorrentino, Annarita; Quintano, Michele
Defining, measuring and managing consumer experiences
2020-01-01 Sorrentino, Annarita
Do Digital and Communication Technologies Improve Smart Ports? A Fuzzy DEA Approach
2019-01-01 Castellano, Rosalia; Fiore, Ugo; Musella, Gaetano; Perla, Francesca; Punzo, Gennaro; Risitano, Marcello; Sorrentino, Annarita; Zanetti, Paolo
Does digital technology improve the visitor experience? A comparative study in the museum context
2020-01-01 Elgammal, Islam; Ferretti, Marco; Risitano, Marcello; Sorrentino, Annarita
Environmental sustainability and customer experience management. Towards an integrated framework.
2022-01-01 Calza, Francesco; Sorrentino, Annarita; Tutore, Ilaria
Environmental sustainability orientation in customer experience management
2022-01-01 Calza, Francesco; Sorrentino, Annarita; Tutore, Ilaria
Evaluating the role of national culture on tourist perceptions: an empirical survey
2012-01-01 Risitano, Marcello; Tutore, Ilaria; Sorrentino, A; Quintano, Michele
Evaluating tourist behavior in sport mega-events through a structural equation model
2017-01-01 Risitano, Marcello; Romano, Rosaria; Sorrentino, Annarita; Quintano, Michele
Evaluating tourist experience in Italian cultural districts. The case of San Gregorio Armeno
2018-01-01 Risitano, Marcello; Sorrentino, Annarita; Quintano, Michele
I processi di pianificazione partecipata nelle destinazioni demand-driven. Il caso del piano strategico del turismo di Centola-Palinuro
2019-01-01 Calza, F.; Simoni, M.; Sorrentino, A.; Testa, G.; Trunfio, M.