Changing Public Organizations through Information Technology

Public organizations are changing by using the potential of information technology to better contribute to value creationmoving towards sustainabilityasa vision for changeandaction.As strengthening the information technology, public organizations select a community-driven approachandadoptaservicelogicviewasastrategicchoicetofacilitatepublicvaluecreationwithin society. Information technology is leading public organizations to identify a pathway towards sustainability,drivingchangealongacontinuumfromprovidinginformationtomanagingandusing knowledge,anddeveloping smartanddigitalplatforms.Publicorganizations contribute tovalue creation, innovation,and sustainabilitywithin communities improving technologicaladvances in governmenttodevelopdigital,smart, lean,andopenplatformsthatenablesocialandknowledge exchanges.