The purpose of this research work is to analyze the contribution that customer satisfaction can provide in sport contest. It starts with a definitive analysis of customer satisfaction and then passes the entire analysis of the sport, emphasiz- ing the importance of managing the objectives that contribute to increasing the expectations of the sports service user.

CUSTOMER SATISFACTION AND SPORT

Patrizia Belfiore;Alessandra Sorrentini;Antonio Ascione
2019-01-01

Abstract

The purpose of this research work is to analyze the contribution that customer satisfaction can provide in sport contest. It starts with a definitive analysis of customer satisfaction and then passes the entire analysis of the sport, emphasiz- ing the importance of managing the objectives that contribute to increasing the expectations of the sports service user.
2019
9788885786349
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11367/80416
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