Sustaining E-participation for Public Value Creation

Technologyhelpspublicorganizations to sustaindemocracy restoringpublic trust,promotingpublic interestand fostering citizenshipand collaboration inorder to uphold participation in front of citizens that feel to be unheard and disenchanted by traditionalrepresentativeanddemocratic institutions.Public institutionsarefacingthe challengeofdealingwithamixedpolityembracingelementsofrepresentativeanddirect democracy in virtue of democratic and participatory potential of information and communication technologies (ICTs) that contribute to driving public institutions and citizenstoactasactiveco-producersofsocial,democraticandpublicvalue.Sustainability of public organizations relies on embracing information technology as a source that enablestoconnectpublicadministrationwithcitizensopeninguptociviccontributionand participation of civil society and people in order tomake effectively participatory and democratic government agencies and public administration that meet the needs of citizens.