New technologies for restoring trust in public organizations

Public organizations have to serve the public interest as responsive institutions by embracing technologies of information and communication in order to connect with citizens and sustain public trust improving openness, transparency, governmental legitimacy and accountability to foster interaction between public institutions and citizens in order to engender trust. New technologies drive modernization of public sector leading public organizations to build a permanent culture of transparency and openness encouraging citizens to interact and engage with public administration more and more transparency and information provision oriented.