Financial management of modern healthcare organization controls all the assets and liabilities, and makes contributions to the strategic planning process, performance information and cost control. Its function is to achieve performance improvement, guarding assets and resources against waste or loss, to manage human resources and all other kinds of resources. The organization is supported by a governing board that must perform well in order to achieve excellence and accomplish all governance needs. Financial management is a forward-looking activity with long term time horizon so the aim is to balance costs and benefits, improving quality care programs. The health system has to develop strategies for cost-effectiveness and rationalization of all the resources involved according to the organizational needs. It is important to create and support an efficient and effective structure. This paper presents a multi-criteria decision analysis by the application of the ANP - Analytic Network Process and the BSC - Balanced Scorecard. The research suggests a new methodological approach that can improve the efficiency of a well managed health organization characterized by multidisciplinary teams that have to interact together in order to gain continuous performance improvement and implement all functions efficiently and effectively.
An integrative model for measuring global performance in public health service
De Felice, Fabio;PETRILLO, Antonella
2011-01-01
Abstract
Financial management of modern healthcare organization controls all the assets and liabilities, and makes contributions to the strategic planning process, performance information and cost control. Its function is to achieve performance improvement, guarding assets and resources against waste or loss, to manage human resources and all other kinds of resources. The organization is supported by a governing board that must perform well in order to achieve excellence and accomplish all governance needs. Financial management is a forward-looking activity with long term time horizon so the aim is to balance costs and benefits, improving quality care programs. The health system has to develop strategies for cost-effectiveness and rationalization of all the resources involved according to the organizational needs. It is important to create and support an efficient and effective structure. This paper presents a multi-criteria decision analysis by the application of the ANP - Analytic Network Process and the BSC - Balanced Scorecard. The research suggests a new methodological approach that can improve the efficiency of a well managed health organization characterized by multidisciplinary teams that have to interact together in order to gain continuous performance improvement and implement all functions efficiently and effectively.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
