Job satisfaction in Italy: individual characteristics and social relations

Purpose – The purpose of this paper is to analyze the determinants of job satisfaction in Italy with particular emphasis on social relations. Design/methodology/approach – This paper uses the data from the Multiscopo Survey of Households (MSH) conducted by the Italian Central Statistical Office for the years 1993-1995-1998-2000 for empirical investigations with ordered probit and robustness tests. A statistical matching procedure to impute missing values on household income in MSH is also performed. Findings – The paper finds that social interactions matter. While visits to relatives are not statistically significant, volunteer work and the frequency of meetings with friends are significantly and positively correlated with job satisfaction, with church attendance having the biggest impact on job satisfaction. These results seem to confirm the main assumption of the paper: social relations are helpful in gaining more and in improving career prospects. The findings also show that meetings with friends increase job satisfaction through self-perceived health, suggesting a “buffering effect” of the networks of friends. In addition, results for Italy confirm findings gathered from job satisfaction studies with some novel evidence. Originality/value – The role of social relations in job satisfaction has received no attention. The paper contributes to the literature by carrying out the first empirical analysis on the relationship between social relations and job satisfaction. Overall, the value-added of the study is twofold. First, it adds a new piece of evidence to the existing literature on job satisfaction, i.e. the effects of social relations. To the best of the knowledge, there are no studies which consider social interactions as determinants of job satisfaction. Second, it extends the country evidence on the determinants of job satisfaction.