The aim of the paper is to merge the Viable Systems Approach (VSA) with one of the approaches to achieve the flexibility of the business process which is the bottom-up business process best practices propagation and leveraging these practices at higher organizational levels by appropriate information systems design. This is the first attempt to consider fractal business processes as viable and holistic service systems where similar branches of enterprise are free to develop their own processes and supporting systems.
IS Based Best Process Practices Propagation in Fractal Enterprises: a Viable Systems Perspective
BASSANO, Clara;
2011-01-01
Abstract
The aim of the paper is to merge the Viable Systems Approach (VSA) with one of the approaches to achieve the flexibility of the business process which is the bottom-up business process best practices propagation and leveraging these practices at higher organizational levels by appropriate information systems design. This is the first attempt to consider fractal business processes as viable and holistic service systems where similar branches of enterprise are free to develop their own processes and supporting systems.File in questo prodotto:
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