Diversity and Inclusion: From Classroom Discussion to Corporate Policies

This chapter explores how diversity, equity, and inclusion (DEI) enrich organizations and enhance human resource management (HRM). It defines DEI, emphasizing the interconnectedness of these concepts and their importance in creating inclusive workplaces. By integrating artificial intelligence (AI) into human resources (HR) practices, companies can identify and reduce biases, improve diversity outcomes, and support employee development. This chapter highlights Amazon’s use of AI in HRM as an example, discusses the potential benefits and ethical considerations of using AI to advance DEI initiatives, and calls for responsible implementation and oversight.