The Social Awareness Index as a Tool to Determine the Role of a Companion Robot in the Lives of People with Reduced Mobility

Robots are becoming an increasingly popular element of the developing technological reality. A companion (social) robot can be defined as an autonomous machine that recognises other robots and people and engages in social interactions. Robots of this type are designed to serve people, so they often act as guides, assistants, companions, guardians, teachers and domestic pets. This study aims to define and operationalise the components and synthetically measure the social awareness (index) concerning the usability of a companion robot in everyday life. A comprehensive new research tool was developed as part of the study in the form of an original standardised interview questionnaire by the CATI/CAWI technique. Empirical studies show that an increase in social acceptance requires that potential consumers be provided with the necessary information to know the technologies better and improve their digital skills related to social robots.