New technologies help to develop health innovation, leading the patient to actively act about their own health, driving health care from institution-centric to patient-centric systems. E-health relates to a new way of thinking about health care. Health care organisations are seeking legitimacy as credible institutions by using the potential of information technology in order to introduce service innovation and build trust-based relationships with patients. Policies can support the diffusion and dissemination of innovation and the implementation of new technologies in health care service delivery, helping health care organisations to drive service innovation, and reinforcing patient-centred relationships.
E-health and innovation for legitimacy and trust
Romanelli, M.
Conceptualization
2023-01-01
Abstract
New technologies help to develop health innovation, leading the patient to actively act about their own health, driving health care from institution-centric to patient-centric systems. E-health relates to a new way of thinking about health care. Health care organisations are seeking legitimacy as credible institutions by using the potential of information technology in order to introduce service innovation and build trust-based relationships with patients. Policies can support the diffusion and dissemination of innovation and the implementation of new technologies in health care service delivery, helping health care organisations to drive service innovation, and reinforcing patient-centred relationships.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
