Understanding the relationship between Artificial Intelligence and Technostress in the organizational context

This study aims to understand the relationship between Artificial Intelligence and Technostress in organizational context. It was conducted a Systematic Literature Review and a Bibliometric Analysis by using two online databases, such as Scopus and WOS. A dataset of 64 publications was analyzed through citation and keyword analysis. Results shows a growing interest about the relationships between Artificial Intelligence and Technostress in the organizational field considering different contexts such as business, educational-training, medical-healthcare and consumer sector. The analysis of the papers shows, also, specific topics addressed by each paper linked with the principle of the relationship between Artificial Intelligence and technostress in organizational context. This paper contributes to the literature by presenting a comprehensive overview on the topic and leads to further reflections on the possibility to expand the studies in particular in the business, educationaltraining and medical-healthcare sectors in the Italian environment, where there is a scarsity of contributions, to expand the study considering, also, other sources from which to extrapolate further and interesting data and to constantly updated the study.