The interaction between digital technologies and people is a highly debated topic at both policy and academic levels. The recent proliferation of Artificial Intelligence (AI) systems in various organisational practices creates not only new opportunities, but also new challenges in terms of work design and ethical considerations, thus increasing the need to explore the use and impact of these new technologies on organisational models and work practices. Therefore, this article aims to contribute to the evolving discourse on work design by conducting a structured literature review (SLR) focusing on the use and implications of artificial intelligence in organisational models and work practices. By synthesising findings from existing research, this study provides a comprehensive analysis of the current state of AI adoption and its implications for work design.
Exploring the impact of AI on work deign: a structured literature review
D. Lavorato;A. Berni
2024-01-01
Abstract
The interaction between digital technologies and people is a highly debated topic at both policy and academic levels. The recent proliferation of Artificial Intelligence (AI) systems in various organisational practices creates not only new opportunities, but also new challenges in terms of work design and ethical considerations, thus increasing the need to explore the use and impact of these new technologies on organisational models and work practices. Therefore, this article aims to contribute to the evolving discourse on work design by conducting a structured literature review (SLR) focusing on the use and implications of artificial intelligence in organisational models and work practices. By synthesising findings from existing research, this study provides a comprehensive analysis of the current state of AI adoption and its implications for work design.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
