The continuous increasing of competitiveness pushes each company to review its production processes in order to minimize as much as possible the costs and maximizing customer service. The key words are “zero waste” and “zero loss”. There are a lot of different methods and techniques which are necessary to adopt to achieve these above objectives. Therefore, it is necessary to research the best way to implement optimization principles. One of the best known optimization method is the World Class Manufacturing (WCM). The implementation of WCM is a promising and a current topic. But, at the same time, it is a debated topic. The present study is a “pilot” study that aims to investigate the applicability of WCM in a Italian small and medium enterprise (SME) that operates in automotive sector. Therefore, the purpose of the research is twofold. Firstly, to provide a “model” for determining the factors affecting the WCM based on core competencies of organizations. Secondly, to propose a “performance measures system” (PMS) in order to establish relationship among critical factors. Hence, the research paper presents a blend of theoretical framework and practical applications. The final output is an appropriate performance measures to help managers in decision-making.
Performance measurement for world class manufacturing: a model for Italian automotive industry
Antonella Petrillo;Fabio De Felice;
2019-01-01
Abstract
The continuous increasing of competitiveness pushes each company to review its production processes in order to minimize as much as possible the costs and maximizing customer service. The key words are “zero waste” and “zero loss”. There are a lot of different methods and techniques which are necessary to adopt to achieve these above objectives. Therefore, it is necessary to research the best way to implement optimization principles. One of the best known optimization method is the World Class Manufacturing (WCM). The implementation of WCM is a promising and a current topic. But, at the same time, it is a debated topic. The present study is a “pilot” study that aims to investigate the applicability of WCM in a Italian small and medium enterprise (SME) that operates in automotive sector. Therefore, the purpose of the research is twofold. Firstly, to provide a “model” for determining the factors affecting the WCM based on core competencies of organizations. Secondly, to propose a “performance measures system” (PMS) in order to establish relationship among critical factors. Hence, the research paper presents a blend of theoretical framework and practical applications. The final output is an appropriate performance measures to help managers in decision-making.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
